Privacy Policy – How 777ad Protects Your Personal Data

1. Introduction

This Privacy Policy describes how 777ad ("the Platform", "we", "us") collects, processes, stores and protects the personal information you provide when you register an account, make deposits or withdrawals in PKR, place bets on cricket, PSL or other sports, or use any other feature of the 777ad platform.

We take your privacy seriously. This is not a formality — it reflects how 777ad is actually built. Data collection is kept to what is genuinely needed. Storage is encrypted. Access to your information within the organisation is restricted to the teams that have a legitimate operational reason to see it.

By registering and using 777ad, you acknowledge that you have read and understood this Privacy Policy. If you have questions or concerns about how your data is handled, the contact details at the end of this document will reach the right team.

2. Data We Collect

777ad collects personal information in three main ways: information you provide directly, information generated automatically through your use of the platform, and information provided by payment processors as part of transaction verification. Here is a breakdown of each category:

Information You Provide Directly

• Full name, date of birth and contact details including email address and phone number provided at registration.
• Identity verification documents (such as a copy of your CNIC or passport) submitted during the KYC process.
• Payment details including your JazzCash or Easypaisa mobile number, bank account number for Raast or IBFT transfers, or card details for card-based transactions.
• Any information you provide when contacting the support team via live chat, email or other channels.

Information Generated Automatically

• Your IP address, device type, browser version and operating system when you access the platform.
• Session data including login times, pages visited, games played, bets placed and session duration.
• Technical logs generated by platform interactions, which are used for security monitoring and troubleshooting.

Information From Payment Partners

• Transaction confirmation data from JazzCash, Easypaisa, Raast and banking partners to verify that deposits and withdrawals have been completed successfully.
• Anti-fraud signals shared by payment processors as part of standard transaction security checks.

3. How We Use Your Data

Every piece of data 777ad collects is used for a specific operational, security or legal purpose. We do not collect data speculatively or store information we have no reason to hold. The primary uses are as follows:

• Account Management: Your registration details are used to create, maintain and secure your 777ad account, and to verify your identity when you contact support or request sensitive account changes.
• Payment Processing: Transaction data is used to process PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer and cards, and to maintain accurate account balance records.
• Identity Verification (KYC): Verification documents are used solely to confirm that you meet the eligibility requirements — specifically that you are aged 18 or above and that the payment methods on your account belong to you.
• Fraud Prevention and Security: Automated data including IP addresses, device fingerprints and session patterns are analysed to detect suspicious activity, prevent unauthorised access and protect the integrity of the platform for all players.
• Platform Improvement: Aggregated, anonymised usage data helps the product team identify where the platform can be improved — for example, which deposit flows cause friction or which game categories are most popular during PSL season.
• Communication: We use your contact details to send account-related notifications such as deposit confirmations, withdrawal status updates and security alerts. Where you have opted in to marketing, we may also send promotional messages about bonuses, new games and cricket or PSL-related offers.
• Responsible Gaming: Account activity data is used to power responsible gaming tools including deposit limit tracking, loss limit monitoring and self-exclusion enforcement.

4. Payment Data & PKR Transactions

All financial transactions on 777ad are processed in PKR. Payment data is handled with a particularly high level of care given its sensitivity. The following principles govern how payment information is managed:

• Card details entered during transactions are processed via encrypted payment gateways and are never stored in plain text on 777ad's own servers.
• JazzCash and Easypaisa mobile wallet numbers are stored in encrypted form and used only to process transactions associated with your account.
• Raast and bank transfer account numbers provided for withdrawals are stored securely and used only for the purpose of processing your PKR payouts.
• Transaction history — amounts, dates, payment methods used and status — is retained in your account for your reference and for audit purposes. You can view your full transaction history from within your account at any time.
• Payment data is shared only with the specific payment processor required to complete a given transaction. It is not shared between payment partners or with any unrelated third party.

5. Data Sharing

777ad does not sell your personal data. We do not share your information with advertisers, data brokers or any unaffiliated third parties for commercial purposes. The limited circumstances in which your data may be shared with external parties are as follows:

• Payment Processors: Transaction data is shared with JazzCash, Easypaisa, Raast, banking partners and card networks only to the extent necessary to complete your deposit or withdrawal.
• Identity Verification Partners: Where automated KYC verification is used, your identity documents may be processed by a third-party verification service. These partners are contractually bound to handle your data securely and use it only for verification purposes.
• Game Software Providers: Casino and live dealer game providers may receive anonymised session data necessary to render the game correctly. They do not receive your name, contact details or payment information.
• Legal and Regulatory Requirements: Where 777ad is required to disclose information by a valid legal process, court order or to prevent fraud and financial crime, we will comply with such requirements to the extent legally mandated.
• Platform Infrastructure: Hosting, security and infrastructure service providers who process data on our behalf under strict data processing agreements with no independent right to use your data.

In every case where data is shared with a third party, it is shared only to the extent necessary for the specific purpose, and those parties are required to maintain appropriate security standards.

6. Data Security

777ad applies multiple layers of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, loss or destruction. These include:

• TLS encryption for all data transmitted between your device and the 777ad platform, ensuring that your login credentials, payment details and personal information cannot be intercepted in transit.
• Encryption of sensitive data fields at rest within the platform's databases, including payment details, identity verification documents and authentication credentials.
• Role-based internal access controls ensuring that employees and contractors can only access the specific data categories their role requires. No single team member has unrestricted access to all player data.
• Continuous automated security monitoring to detect anomalous account activity, brute force attempts and other potential threats in real time.
• Regular security reviews of platform infrastructure and third-party integrations.

7. Data Retention

777ad retains your personal data for as long as your account is active and for a defined period after account closure, as required to fulfil legal, audit and fraud prevention obligations. The general retention principles are:

• Account registration data and KYC documents are retained for the duration of your account and for a minimum period after closure as required by applicable record-keeping standards.
• Transaction records including PKR deposits and withdrawals are retained for audit and dispute resolution purposes. You can access your own transaction history from within your account at any time.
• Technical logs used for security monitoring are retained for a shorter rolling period and then deleted automatically.
• Marketing consent records are retained for as long as your account is active or until you withdraw consent, whichever is earlier.

When data is no longer required for any legitimate purpose and the applicable retention period has expired, it is securely deleted or anonymised. Anonymised aggregated data that cannot identify any individual may be retained indefinitely for analytical purposes.

8. Cookies & Tracking Technologies

777ad uses cookies and similar tracking technologies to operate the platform correctly, keep you logged in securely between sessions, and understand how players interact with different parts of the site. The types of cookies used are:

You can manage or delete cookies through your browser settings at any time. Note that disabling non-essential cookies will not affect your ability to play games or make transactions, but may affect some convenience features like saved preferences.

9. Your Rights Over Your Data

As a 777ad player, you have specific rights over the personal data we hold about you. These rights can be exercised by contacting the support team. Here is a summary of what you are entitled to:

10. Contact & Policy Updates

If you have questions, concerns or requests relating to this Privacy Policy or to the personal data 777ad holds about you, the support team is available 24 hours a day, seven days a week via live chat from within your account. You can also reach the team at the email address listed in the footer of this page.

777ad reviews and updates this Privacy Policy periodically to reflect changes in platform features, payment methods, data practices or applicable standards. When material changes are made, players will be notified via a platform notification or email. The updated date at the top of this page always reflects the current version.

• Continued use of 777ad after a Privacy Policy update constitutes acceptance of the revised policy.
• If you disagree with any update, you may close your account by contacting the support team and requesting account closure.
• Previous versions of the Privacy Policy are available on request from the support team.